Frequently Asked Questions
Everything you need to know about KOBEE'S clean beauty products and service.
Are KOBEE'S products 100% natural and cruelty-free?
Yes, we pride ourselves on using only ethically sourced, natural ingredients. All our formulas are cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days for a full refund.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our beauty community to more countries soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout.
How should I store my KOBEE'S skincare products?
To maintain the integrity of our natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.